DETAILS OF OUR ERSAĞ EUROPE SYSTEM:
1) In our Ersağ Europe system, 1 Ersağ point equals 14.50€ + VAT.
2) Monthly campaigns within the Ersağ Europe system will be announced on our homepage.
3) Sponsors in Turkey can view their European members and their orders through their own system.
4) Payments in the Ersağ Europe System:
For European countries, payments should be made to the following accounts:
Germany Office:
Office Tel: +49 (0)9872 9575509
Duisburg Office:
Office Tel: +49 (0)203 71492155
In order to ensure that your transactions are processed quickly and without errors, please make separate payments for each order.
It is mandatory to provide the order details during the payment process so that your payment can be matched correctly.
Payments may take up to 3 business days within Germany and 5 business days from other European countries, depending on the banking system.
Orders will not be dispatched before the payment is visible in the account. Please plan your payments accordingly, especially towards the end of the month. It is recommended to make payments at least one week in advance.
For high-value payments, banks may hold the transaction longer; this is beyond our company’s control.
5) SHIPPING INFORMATION:
As of 01.10.2020, all members must update their email address (Member login → MY ACCOUNT → Account info → Email).
Shipping information will be communicated via email only.
The shipment will be sent only to the name and address listed on the order. No combined shipments will be made.
For orders of 6 points or more, shipping is free up to 20 kg. If the package exceeds 20 kg, a shipping fee will apply.
These rates apply for shipments up to 20 kg. For orders exceeding 20 kg, the shipping fees will be doubled.
In cases where packages are returned due to incorrect or incomplete address information, or if the recipient is not present at the delivery address, „return shipping fees“ will apply.
Shipping rates:
| LAND | COSTS |
|---|---|
| GERMANY | 8 € |
| AUSTRIA | 10,50 € |
| FRANCE | 11 € |
| HOLLAND | 9 € |
| GREECE | 14 € |
| DENMARK | 11 € |
| SWEDEN | 11 € |
| BELGIUM | 11 € |
| FINLAND | 11 € |
| ITALY | 11 € |
| SPAIN | 14 € |
| BULGARIA | 14 € |
| ESTONIA | 14 € |
| LITHUANIA | 14 € |
| LATVIA | 14 € |
| ROMANIA | 14 € |
| PORTUGAL | 14 € |
| POLAND | 11 € |
| CROATIA | 11 € |
| SLOVENIA | 11 € |
| SLOVAKIA | 11€ |
| CZECH REPUBLIC | 9 € |
| LUXEMBOURG | 9 € |
| HUNGARY | 14 € |
| İRLANDA | 14 € |
Important: Shipping is not available to countries outside the European Union, unless specified.
6) The Ersağ Europe system is a continuation of our main system.
Orders placed via the Germany office are displayed in EUR (€) and all transactions are in EURO.
European members who are temporarily in Turkey can purchase products in TL (₺) while in Turkey.
7) The activity requirement (monthly purchase conditions) for European members is equivalent to the Turkish system.
8) To receive commission payments abroad:
Go to Member login → MY ACCOUNT → Account info → Enter your bank name and account number.
Commissions will be transferred regularly between the 20th and 25th of each month.
Please ensure your account name and number are correct and complete to avoid delays.
European members who wish to receive their commission in Turkey must provide their Turkish ID number, have a bank account (IBAN) in their own name.
If information is missing, the payment will be delayed until the following month.
Commissions will be paid in TL (₺).
9) EUROPEAN MEMBERS:
All European members can manage their accounts and orders via www.ersagglobal.de
You can also place orders or register new members through your local European bureau, the Turkish customer service, or any ERSAĞ office in Turkey.
OFFICE WORKING HOURS:
Monday to Friday – 08:30 to 17:00
ERSAĞ DEUTSCHLAND GMBH
Adlerstraße 2, 91560 Heilsbronn – NÜRNBERG / GERMANY
OFFICE: +49 9872 9575509
OFFICE: +49 9872 9577199
MOBILE: +49 0177 4672428
DUISBURG OFFICE
OFFICE: +49 (0)203 71492155
